TN
Thendo N

1 reviews | Active since May 2023

03 May 2023, 13:19

Ca

I received the money of lees than 5000 in my account and when I checked my account the money has disappeared, and worried about my debit order that supposed to go out today, I phoned the bank, age runaround was told that the money is withheld by front department, because someone reported that I owe money for a DOG. And was told that to release the money I my write affidavit stating where I got the money from. I don’t have a Dog , and I don’t know what that have to do with my account..

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Replies (1)
Capitec Bank
Capitec Bank's reply03 May 2023, 19:10
Official
 Good day Thendo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank