1 reviews | Active since Jan 2022
****** by the bank R43000. 00
In August 2022 I was at home, off sick when I was called by a Capitec Bank consultant advising about ***** happening with their bank. While listening to that she started telling me how much do I have in my account. Now that she told me that I started getting confused and I asked her why is she telling me because if I know how much I have. My problem was that the money she was talking about was not in my savings account it was hidden. When I get to my app and check for the money it was gone. I reported ***** to capitec and I was advised to go to the nearest police station to report and make a statement and forward to the ***** department. I did as they please and few days leter I was called by the bank assistant in management that they have reviewed my case and they find that I have given the *****sters my pin so I must not blame they it's fault. I told them that I am an adult and I know these things but how on earth I can give someone I don't know my pin. I am very confused because I thought taking you money to the bank you have a security the bank will take care of you money as you trusted the bank and bak your money with them. MY R43000. 00 was gone just like that and I am sick now dipression anxiety every sickness you know I am suffering with the trauma I can not understand it's like I am not living in this world. I am very disappointed with capitec and the worse part is that when I talk about this to other people they tell the same story that capitec employees are worse *****sters they are the ones who target our monies from the bank.
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
