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ILZE Van der Merwe

1 reviews | Active since Mar 2024

20 Mar 2024, 15:54

Business banking

Capitec business bank is pathetic!! Been phoning from 9 this morning, no one answers the phone Spend R150 airtime already The local branch can’t help me Been locked out of my account, can’t do nothing

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Replies (4)
Capitec Bank
Capitec Bank's reply20 Mar 2024, 16:12
Official
Good day ILZE 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
IVdM
ILZE Van der Merwe's update20 Mar 2024, 17:09
Reviewer Update
Unacceptable
IVdM
ILZE Van der Merwe's update20 Mar 2024, 17:42
Reviewer Update

  • You can answer a complaint but not an email or phone call
Capitec Bank
Capitec Bank's reply03 Apr 2024, 11:01
Official
Hello ILZE

In response your complaint, kindly refer to our telephone conversation held on 3 April 2024 / email correspondence sent to you on 3 April 2024, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank