BG
Bruce G
1 reviews | Active since May 2022
07 Mar 2024, 08:07
Business Banking application
Starting on the 9th of January. We app**** online to open a business account with Capitec Business. We have had the worst customer service one can imagine. So much so, that today, 2 months later we have just given up. Sending something by email, and getting a response sometimes 2 weeks later - dreadful. Most of the responses arrived in the way of a one-liner reply. Sometimes asking for the same thing over and over, the person obviously not even reading the email properly. Thank you, but no thanks. We will keep our business elsewhere.
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Replies (1)Capitec Bank's replyOfficial
07 Mar 2024, 08:40Good day Bruce
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Mar 2024, 08:40
Official
Good day Bruce
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
