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Shaun O
1 reviews | Active since Nov 2013
26 Sept 2024, 11:32
Business Banking
Business Banking has a lot of work to do to be competitive with the other banks. Continuous "technical" errors when using the app and online account as well as problems when trying to make payments make it difficult to do business with Capitec Business. It should be simple things but Capitec are making it difficult. "Try again later" is not great customer service ... as if I don't have a business to run or urgent things to do and must change my day to work around their schedule. I never have these issues with FNB Business accounts.
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Replies (1)Capitec Bank's replyOfficial
26 Sept 2024, 14:13Good day Shaun
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply26 Sept 2024, 14:13
Official
Good day Shaun
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
