AE
Andre E

1 reviews | Active since Sept 2022

02 Jul 2025, 17:48

Business account problem

Opened a business account about two weeks ago but can't use it as the application is not working

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Jul 2025, 18:37
Official
Good day Andre Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
AE
Andre E's update02 Jul 2025, 19:04
Reviewer Update
Meantime I am unable to do transactions and losing money. Will you compensate me for the loss?
AE
Andre E's update03 Jul 2025, 10:15
Reviewer Update
Pathetic. Got an invite to do a teams call and did that. They are unable to help on the mobile where their app is installed. Tried to direct us to the laptop but no luck! I requested the to see someone face to face but all they could do is to refer the complaint back to their call center. Use Capitec for savings account but NOT business