1 reviews | Active since Dec 2021
Business
Someone just withdraw R3 000 from my account this morning at Johannesburg CBD and I'm at Alexandra. I immediately went to the nearest Branch, they didn't care they just asked me if I have already blocked my card and yes I did blocked my card using my app. They said I must go to another Branch to open a new card because they don't have a card machine and there's nothing that they can do regarding my money that I lost.
I then transferred my another amount to my FNB business account and I just left R 900 in my Capitec Bank. I decided to go to FNB, I explained them my whole story and a lady called Lesego assisted me by telling me about hellopeter.
Capitec Bank is really frustrating me, how can they tell me there's nothing they can do while I have trusted them with my money by banking with them😡😡
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
