PD
Pamela D
1 reviews | Active since Feb 2025
03 Feb 2025, 16:19
Buried my mother-in-law with peanuts!
Don't make the mistake of taking up the capitec funeral policy. I had to bury my mother-in-law with half of the money I covered her for. I covered her for R30000, paid more than R200 each and every month only to receive R14600? No explanation whatsoever. I had to use the same money to call them everyday to find out what happened to the rest of the money. Every consultant I speak to promised to escalate the matter but a week later still nothing. I regret taking up the policy and I'm going to cancel the one I have right now! Sies!!!
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Replies (1)Capitec Bank's replyOfficial
03 Feb 2025, 16:36Good day Pamela,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply03 Feb 2025, 16:36
Official
Good day Pamela,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
