CI
Concerned I

1 reviews | Active since Apr 2018

27 Jun 2018, 01:17

Bunch of ****s using bogus refferences to ***** clients' money

Capitec are a bunch of ****s. I would advice everyone to stay away from that bank as they work with ******** to deduct money out of people's accounts. Every month I have to go to the bank and enquire about certain transaction that goes off my account. Every month I have to put a stop to this, and every time I am told it is a last time. It is more annoying that Capitec will give you a number to the company that deducts money out, but that number is never answered no matter how many times you call or what time of day you call, but month after month money is missing from account with same refference.

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Replies (2)
Capitec Bank
Capitec Bank's reply27 Jun 2018, 09:14
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply28 Jun 2018, 14:10
Official

Good day Mr Makgosa

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer