AM
Andisiwe M
1 reviews | Active since Jul 2019
24 Jan 2020, 20:42
Bunch of *********** ****s
Capitec consultants are very *********** and it would be the best interest of the company to take them back to training, they have no idea about process. I received a few calls from Nazlie at the COMPLAINTS MANAGEMENT DEPARTMENT, they were not helpful at all and have no remorse whatsoever. The case was close as they have investigated that the amount of R1300 that I withdraw and didn't come out of the atm DID come out which means someone else got it, so they do not care about the inconvenience and my loss. They don't ****en care about their clients.
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Replies (1)Capitec Bank's replyOfficial
27 Jan 2020, 10:12I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Jan 2020, 10:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
