CS
Cece S
1 reviews | Active since May 2020
08 May 2020, 08:47
Bul**** by Capitec
Capitec is such a bully.. I was retrenched in 2015 I advised capitec but they did not even offer me a lower payment plan. I did not pay for 3 months then I opened my own business started paying them. Busines Hass been bad I made an arrangement in March to pay R1650 in April and may. So April I paid R2665 then the last R1650 would be due on the 30th of May. To my surprise it's not even end of May they have listed me as a bad payer with no good reason I paid them every 25th.i am so disappointed in them they call themselves care and they abuse me like I did not honor anything. How can I take them up ecase am tired of them ignoring everything I do to settle them
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Replies (2)Capitec Bank's replyOfficial
08 May 2020, 11:31I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply08 May 2020, 11:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
08 May 2020, 12:01Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply08 May 2020, 12:01
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
