CS
Cece S

1 reviews | Active since May 2020

08 May 2020, 08:47

Bul**** by Capitec

Capitec is such a bully.. I was retrenched in 2015 I advised capitec but they did not even offer me a lower payment plan. I did not pay for 3 months then I opened my own business started paying them. Busines Hass been bad I made an arrangement in March to pay R1650 in April and may. So April I paid R2665 then the last R1650 would be due on the 30th of May. To my surprise it's not even end of May they have listed me as a bad payer with no good reason I paid them every 25th.i am so disappointed in them they call themselves care and they abuse me like I did not honor anything. How can I take them up ecase am tired of them ignoring everything I do to settle them

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Replies (2)
Capitec Bank
Capitec Bank's reply08 May 2020, 11:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply08 May 2020, 12:01
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank