Bull*hit services and loan sharks tendency.

I'm very angry with Capitec bank and disappointed in their system as they call it. I have a personal loan with Capitec bank that I open few years back, I have been paying it with no problem and on time,I never had any reverse debit order or failed to paid it. I recently changed jobs between February and March and the company I've been working for notified me that I will be getting my salary on the last day of the month when I handed in my resignation, on the 9 February 2018 I went to Lyttleton shopping center to Capitec bank to notify them that I am changing jobs to a new company, and my current company HR told me I will be paid on the last day of the month which will be the 28 February 2018. I asked them to change the debit order date to the 28 February 2018, the consultant told me that I need to have proof provided to them, on that day I had my new job offer from the new company HR singed by both parties and the date I will be starting work. The consultant refused it together with the branch manager, both said I need proof from current company. On the 19 February 2018 I went back to the same branch with the letter they requested for from that current company,they accepted the letter and I spoke to someone (don't remember name) over the phone and we agreed I will be debited on 28 February 2018 and so will the future installments,they will go through on the last day of the month. On the 23 February 2018 Capitec Bank debited on my account, I went to the same branch to quiry that and I had my bank statement with me,the branch manager said to me, " it's your debt,you have to pay it" ??? Like I refused to pay it!!??. I spoke to the consultant to find out why was I debited when I made arrangements with them,I showed my statement from an external bank that there was no salary on my account, spoke to a consultant over the phone, I was given options that they can refund the money to Capitec bank since I have an account with them, I refused because that's not where they found it and they said then I have to wait 24hours before the money comes back to my account,and that to me said which means I will get the money on Monday since the 23 was on a Friday. I asked the consultant does the ATM machine give coins?? And I got the response that no, I forfeit the cents! Money ended up in my Capitec bank account since I needed to use it urgently. On the 28 February 2018 there was no debit order from Capitec bank,the day I got paid. I couldn't go immediately to quiry it because I started my new job,today 3 March 2018 I'm told by a consultant from a different branch, centurion mall that the reason why I didn't get debited is because according to their system I'm UNEMPLOYED. And that currently my account is sitting in areas, I asked them whose fault is that because I did everything I could as a client but they still managed to ruin my credit record??? Now I believe the Viceroy reports that Capitec Bank are loan SHARKS!!!