NP
Nellie P
1 reviews | Active since Dec 2016
30 Oct 2020, 11:20
BULL**** SERIOUS
I really don't understand this bank, the level of of unprofessionalism is unbearable, really! Unauthorized debit orders on my account,on the App, no option to reverse it or block it. Please advise why are this things always happening to your bank regularly and why is there no option to reverse or block unauthorized debit orders on the App?
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Replies (2)
Capitec Bank's replyOfficial
30 Oct 2020, 15:31I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply30 Oct 2020, 15:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Nov 2020, 16:14Good day Ms Pilane As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply12 Nov 2020, 16:14
Official
Good day Ms Pilane As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank