AB
Anthonio B

1 reviews | Active since Jul 2019

19 Jul 2019, 08:52

Bulelani Kula You Rockstar!!!

Bulelani Kula @ Capitec Bank complaints department i take my hat off for you. I have dealt with many complaints departments but never in my life have i experienced service like she gave me. She really went out of her way to assist and even when she was suppose to leave she went the extra mile staying later to resolve our matter. This morning i was telling my wife i need to write a review complementing on her great service and just before i could she gave me call to find out if we are sorted and even again said that she will not close the matter until we 100% sorted. Really a great experience

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jul 2019, 10:31
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

I will pass on your kind words to Bulelani, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank