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FR
Frans R

1 reviews | Active since Jul 2011

28 Mar 2024, 09:15

Budget

Since this morning i have been trying to add a budget facility to my credit card on the app to no avail Please try again later

0
Replies (6)
FR
Frans R's update28 Mar 2024, 09:17
Reviewer Update
Please remove the loan option from my account on the app its been paid in full
Capitec Bank
Capitec Bank's reply28 Mar 2024, 12:58
Official
Good day Frans

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
FR
Frans R's update28 Mar 2024, 15:08
Reviewer Update
Was called back by Capitec didn't help anything i reinstalled the app still did the same thing lowered the budget amount still the same thing im not going to a branch this should be done via the app as its a function available going to a branch wont fix the problem temporary fix
FR
Frans R's update28 Mar 2024, 17:40
Reviewer Update
Request was resolved via Capitec Whatsapp
FR
Frans R's update28 Mar 2024, 17:40
Reviewer Update
Request can be closed
FR
Frans R's update30 Mar 2024, 13:37
Reviewer Update
I cant validate my card online in order to make a purchase i tried Capitec WA chats my chats were just closed by consultants