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Terry M

1 reviews | Active since Aug 2018

27 Aug 2019, 12:02

Budget Banking

Queues are typically long and service turnaround generally long, however I think what they lack in delivery they make up for in affordability.

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Replies (3)
Capitec Bank
Capitec Bank's reply27 Aug 2019, 12:37
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply10 Sept 2019, 16:59
Official
Hi Tarry

We have been trying to reach you on numerous occassions. 

Please return our call as per the sms notifications sent.

Kind regards
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply12 Sept 2019, 14:06
Official
Hi Tarry 

Thank you for making us aware of your matter.

Please note, due to insufficient information provided and numerous attempts made to reach you, we have made the decision to close your matter.

Kindly be advised, you are more than welcome to engage us in future about this matter.

Kind regards
Capitec Bank

Best regards,