HN
Highly N
1 reviews | Active since May 2019
09 Jun 2023, 23:03
Broad daylight *******
I've been paying my son's school fees via the App. It today came to my attention that the account number does not belong to the school but Capitec Business.
I called their call centre and was told that they can't recall funds that are over 40 days. I was then advised to take Capitec to small claims court and claim the amount of 22k.
Do I have to go that route whilst they have my money, more so that they were aware that the money was meant for Curro Parkdene as per the Beneficiary name.
I want them to return my son's school fees with interest accrued, since the school has added interest on arrears.
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Replies (1)Capitec Bank's replyOfficial
11 Jun 2023, 11:49Good day Highly favoured N
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply11 Jun 2023, 11:49
Official
Good day Highly favoured N
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
