HN
Highly N

1 reviews | Active since May 2019

09 Jun 2023, 23:03

Broad daylight *******

I've been paying my son's school fees via the App. It today came to my attention that the account number does not belong to the school but Capitec Business.

I called their call centre and was told that they can't recall funds that are over 40 days. I was then advised to take Capitec to small claims court and claim the amount of 22k.

Do I have to go that route whilst they have my money, more so that they were aware that the money was meant for Curro Parkdene as per the Beneficiary name.

I want them to return my son's school fees with interest accrued, since the school has added interest on arrears.

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Jun 2023, 11:49
Official
Good day Highly favoured N 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 


Kind regards Capitec Bank

Best regards,