TG
Theodora G
1 reviews | Active since Apr 2019
24 Apr 2019, 11:53
BRING BACK MY CARD!!!
I forgot my card at the Randburg Branch on 23/04/2019. I went this morning 24/04/2019 and a consultant told me with a smile that they have teared my card apart. How pathetic!!!!!!This is not the services i was expecting, They could have contacted me to come and fetch it and i was told that i need to pay a card replacement fee. THIS SUCKS...BIG TIME. Is either you are giving me my card back without paying a cent or i am cancelling my bank account.
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Replies (2)
Capitec Bank's replyOfficial
24 Apr 2019, 15:50I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply24 Apr 2019, 15:50
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
02 May 2019, 15:27Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply02 May 2019, 15:27
Official
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank