PS
Pretty S

1 reviews | Active since Sept 2022

25 Jan 2021, 07:01

Brendon Joseph of Capitec Bank is ***********!

Brendon Joseph team leader of Capitec bank contact centre is very arrogant and refuses to escalate my complaint to his manager Lindelwa Ngidi or his Department head Thozama Ngqakayi or his CEO, instead he keeps instructing his staff members to contact me. He clearly is incapable of resolving my complaint of 4 Jan 2021 instead he keeps on making it worse through his insulting goodwill gestures which leave the problem unresolved. I will not give up until the CEO of Capitec bank contacts me or someone in senior management.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2021, 07:03
Official
Good day BG Nhlapo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank