LS
Lebogang S

1 reviews | Active since Nov 2012

15 Feb 2017, 18:44

Breed/Home for *********

<p>On the 9th of February 2017 I went into Capitec Bank Evaton mall. I just wanted to verify the accont number that I had, that it as a business account and that it belonged to the person or company that was given to me. But no! I was told that I ccouldn't be helped.</p> <p> </p> <p>Now, I have been de*****ed of R40 000, as I innitially deposited R15 000, and then R25 000, on the 10th and 15th of February 2017. I honestly need to be enlightened as to what the problem was with verifying the owner of the account.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Feb 2017, 08:02
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

LS
Lebogang S's update16 Feb 2017, 08:33
Reviewer Update

I hope that, it qil be ddeal with as a matter of urgency.