AZ
Angelique Z

1 reviews | Active since Jul 2011

17 Oct 2024, 15:36

BREAKING POPI ACT LAW AND HARASSING ME WITHOUT MY CONSENT!

BREAKING POPI ACT LAW, HARASSING ME ON MY PERSONAL BUSINESS PHONE WHICH IS NEGATIVELY AFFECTING AND IMPACTING MY BUSINESS IN BUSINESS HOURS!!! THIS IS ******* AND I COMPLAINED TUESDAY. THEY SAID IT WILL BE RESOLVED IN 24 HOURS. YESTERDAY I PHONED IN TO COMPLAINED, AGAIN THEY SAID IT WILL BE RESOLVED IN 24 HOURS. TODAY CAPITEC ROBOT CALLS CONTINUE HARASSING ME ON MY PRIVATE BUSINESS LINE. I WILL BE TAKING LEGAL ACTION NOW. I HAVE REQUESTED THEM TO STOP AS I DO NOT GIVE THEM ANY CONSENT TO CONTACT ME. THEY KEEP PHONING ME!!!!! AND THEY USE ECN TELECOMMUNICATIONS AS WELL TO SPAM ROBOT CALL ME ABOUT LOANS WHICH I DON'T EVEN HAVE!!!! I ALSO REQUESTED THEM TO CONFIRM VIA EMAIL THE CANCELLATION AND THEY STILL HAVE NOT COME BACK TO ME BUT THE ROBOT CALLS CONTINUE.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Oct 2024, 17:14
Official
Good day Ange, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank