BH
Bradley H
1 reviews | Active since Nov 2011
29 Mar 2016, 09:35
BREACH OF CONTRACT
I would like an explanation as to why you tried debiting my account on the 18th of March, this is nearly 2 weeks before my stipulated date on my contract, You as capitec have no right to try debit peoples accounts before the actual signed contract dates and no notice was given. I have signed a contract with the exact date and you capitec have breached this contract. This will in turn reflect negatively on my credit score. <br>
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Capitec Bank's replyOfficial
29 Mar 2016, 15:39Hello Fibrahunt,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply29 Mar 2016, 15:39
Official
Hello Fibrahunt,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank