Breach of Contract

I went to apply for credit at Capitec. The loan got approved and the funds were transferred into my account. Next thing I get notified that there has been a system error and the funds deposited into my account need to be reversed. They were reversed and these are my concerns:<br> 1. I was charged a SMS fee for a Technical Error on Capitec's part<br> 2. My multiloan settlement was part of the loan agreement, this has not been reversed<br> 2. The consultant who is helping me Kgaugelo has been amazing and has done all in her power to assist me. I am dissatisfied about this technical error, I am upset that no one from the Technical department is calling me to explain what the problem is and when it will be resolved. I did the application 16.11.15 and I cannot wait 3 working days for this to be resolved.This is more than a set-back for me. Please can you ensure that your new systems are tested before rolling them out to clients with needs.<br> <br> I walked out with a signed contract yesterday. Today I have problems. You guys are just taking your time and not considering my situation. It is frustrating that even your branch guys are powerless. I am highly frustrated and want an explanation and solution.