Brand new customer with bad service

Hello All<br> <br> This is my first experience of Capitech. I have decided today I am going to open my new Capitech bank account. After opening my account with Innocent I felt like this is the best service ever. Although I had to still pay R25 for opening the account at the teller. After waiting at teller that was finishing with the previous client, she told me I should have got a ticket at the door very rudely, so I rep**** I am sorry. Then the lady from the ticket machine walked over to see how she can assist and Lee started arguing in front of customers with the door lady also. Then when I paid the R25 Lee gave me a slip that should be signed. So accidentally I put the slip in my wallet before she tells me that I must have signed it, so again I said sorry and she rep**** I told you you must sign it very rudely and with no professionalism. I told Lee she should not so irritated and she rep**** I am a very friendly person, she didn't even answer the question correctly. I really thought Capitech is the bank with the best interest rates. That is the reason why I moved over but customer services completely lacks. I regret moving over to Capitech.