Branch mnager worse that staff

Went to help an new employee of mine to open up an bank account, the reason why i went along was because after the 3rd try my employee went on her own and them telling her she needs something new every time i decided to go along, after the man at the door told me that the papers were incorrect i asked to speak to the manager, the manager LIHLE HLATSWAYO was too busy too see me so the man came back again to fetch the papers from me to take to her office, obviously she was too busy to come to the front of the bank, which is not that big, i could see her office from the front door, she sent the man back and said everything was fine, after waitng in the row for 1.45 hours the lady helped us, then there was a problem because the letter from myself as the employer was not dated, they then told me i cannot write the date on and sign because they need a stamp, even if my name is on the letter and i am the employer who typed it in the first place, even if i present my ID, i then drove to my office to stamp the letter and drove back, waited another 15 min just to find out that they need a marriage certificate to open the account, a normal savings account!!! HELLO FNB HERE I COME!!!