1 reviews | Active since Aug 2018
BRANCH ESCALATION
i transfer money via mobile banking an amount of R 3000 in the cell no ********** 576 instant of ********** 577, i then realized the mistake immediately i contact the capitec bank they said they will get hold of the person to get authorization him/her they then came back to me saying the person said he will go to the nearest branch once he had chance , i then again went to the nearest branch they said they cannot assist until the person decides to go to the nearest branch
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day
As per our telephonic conversation the matter has been resolved.
Should you have any further questions in this regard you may contact me directly.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Best regards,
Good day
As per our telephonic conversation the matter has been resolved.
Should you have any further questions in this regard you may contact me directly.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Best regards,