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Dudu M
1 reviews | Active since Dec 2018
20 Jan 2025, 07:03
Bought electricity via Capitec App
I bought electricity from the Capitec App on the 17th of January 2025 and they said City power is offline. But the money was deducted from my account. After 3 hours I reported the transaction but Capitec has not rectified the transaction nor provide the electricity voucher.
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Capitec Bank's replyOfficial
20 Jan 2025, 08:35Good day there
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Jan 2025, 08:35
Official
Good day there
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank