AV
Amukelani V
1 reviews | Active since Aug 2020
07 Oct 2021, 15:23
Bought airtime
I bought airtime for R160 on the 4th of October through Capitec App, but lve never received it till today, they told me to wait for 24 hrs but still I haven't received anything, I just need my money back, please I've wasted alot of airtime calling them to resolve this issue but they are falling to resolve it.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
07 Oct 2021, 15:35Good day Amukelani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply07 Oct 2021, 15:35
Official
Good day Amukelani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
Best regards,
AV
Amukelani V's updateReviewer Update
12 Oct 2021, 09:29My matter is not yet resolved, why is it taking so long to refund my R160? why is capitec not replying back to me as promised
AV
Amukelani V's update12 Oct 2021, 09:29
Reviewer Update
My matter is not yet resolved, why is it taking so long to refund my R160? why is capitec not replying back to me as promised