KS
Kelefang S

1 reviews | Active since May 2015

23 Sept 2020, 18:33

Bongiwe Sambothi is my Hero

service on another level, I walked in to be greeted by a friendly staff took my temperature , sanitized etc. did not even sit for a minute my ticket was called . Was welcomed and assisted by a friendly lady Called Bongiwe Sambothi what a wonderful lady. She helped me open x2 bank accounts for my x2 sons who are minors. She explained in detail and took me through process , pricing rewards etc. Kept on cracking a joke now and then as the system was taking its time. Funny it was my first time in Capitec I bank with the other big banks was always not sure about them, but after this experience I had on Saturday I’m thinking of bringing my accounts to them. Awesome Service Bongi we keep it up

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Sept 2020, 09:55
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

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Capitec Bank