MR
Mollly R

1 reviews | Active since Oct 2016

27 Mar 2022, 19:05

Bolt debit order

My name is Molly. I was debited R135 from bolt that I did not request. Normally when I request bolt using my bank account it will send me a pop up message to accept the amount. This time it did not send a pop up message and I just saw the amount being debited and I did not request that ride. Pls reverse that

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Mar 2022, 06:17
Official
Good day Mollly 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,