Bogus Freeze and Keeping My Money

It has been a month and two days since my account was frozen and there is no resolution. I lodged a complaint because it’s ridiculous that they froze my account and labelled it mule activity whereas I received money from relatives there, no change from how I’ve been using the account since I opened it 7 or 8 years ago. I volunteered all information to clear it up but I was told the bank was resolute that my account will not be reopened but without ******** activity what just cause do they have for keeping the funds that were in my account when they froze it?

I tried to get assistance when I had case numbers and that didn’t work. I’m now trying to get assistance via filing a complaint but that’s also not a quick process and it’s incredibly frustrating that they cannot simply view the transactions, which are with relatives that have given me documents to prove origin of funds, and give me a simple answer. Everything is so cloak and dagger, needlessly at that. This happened on the 22nd of September and my account is still frozen but the person I sent money to that also got a freeze due to receiving money from me was unfrozen 2 weeks ago and the person who had a freeze due to sending me a large sum that the bank queried (and I provided documentation for) was unfrozen between the 22nd and 23rd of September despite me receiving money from her being the transaction that supposedly set off this chain of events. Nothing makes sense and it’s so frustrating always having to wait for a phone call and someone to get back to you when you’re the one who has their account frozen with their money in it. I honestly don’t care about keeping my account with the bank anymore, I just want my money back.