BQ
Boitumelo Q

1 reviews | Active since Oct 2020

06 May 2021, 11:15

Bogus Bank: ******

****** ******: unudated credit reports, I decided to check my credit report to see which accounts are unupdated only to find out that according to this Bogus bank called capitec I have not been paying my credit which is not truthfull when I call them they say my account in up to date yet they fail to rectify that with the credit bureaus, I tried to contact them but of course due to their poor service they said they will get back to me since now they have not, I regret ever joing capitec bank

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Replies (1)
Capitec Bank
Capitec Bank's reply06 May 2021, 11:17
Official
Good day Boitumelo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank