LM
Londiwe M

1 reviews | Active since Nov 2018

29 Nov 2018, 17:34

Bloked capitec account

Hey my name is Londiwe Mkhize my account has been bloked without my knowledge too.when I tell capitec they say my account has been closed due to ***** and I won't get my money..I had 2600 on it now I'm broke I saved that money for chrismas now I don't have chrismas due to something I don't know of..I'm dissapointed on capitec they failed to protect me as their client.

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Replies (2)
Capitec Bank
Capitec Bank's reply30 Nov 2018, 09:18
Official
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply04 Dec 2018, 09:01
Official
Good day

As discussed telephonically, I confirm the matter has been dealt with.
Complaint ManagementCapitec Bank