MP
Matamela P
1 reviews | Active since Oct 2023
21 Dec 2025, 08:35
Blocking my account just for fun
I dont understand why they dont remove that stop on my account after several investigation they cant even provide a prove that i was doing money loundering and they just locked my hard earned money for no reason Capitec is really a **** i just used to heard people talking about it but now i have experienced it Their investigation is very poor All they wi say is just your suspected but they dont have a prove of that What happened to guilty until proven so ? Please release your stop on my money its Christmas i wann buy foo for my kids and update my insurance im tired of you capitec
Helpful (0)
Replies (7)0
Replies (7)
Capitec Bank's replyOfficial
21 Dec 2025, 10:42Hello, you are through to Lelethu.
Please allow me a moment to go over your query.
Capitec Bank's reply21 Dec 2025, 10:42
Official
Hello, you are through to Lelethu.
Please allow me a moment to go over your query.
Capitec Bank's replyOfficial
21 Dec 2025, 10:43I'm sorry to hearing all of this and I can honestly say I cannot begin to understand how and what you are going through.
How would like for me to assist today?
Capitec Bank's reply21 Dec 2025, 10:43
Official
I'm sorry to hearing all of this and I can honestly say I cannot begin to understand how and what you are going through.
How would like for me to assist today?
Capitec Bank's replyOfficial
21 Dec 2025, 10:49Are you still here with me? 😌🙏
Capitec Bank's reply21 Dec 2025, 10:49
Official
Are you still here with me? 😌🙏
Capitec Bank's replyOfficial
21 Dec 2025, 11:27Hello, you are through to Zikhona M,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply21 Dec 2025, 11:27
Official
Hello, you are through to Zikhona M,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
21 Dec 2025, 11:31Matamela, I notice you mentioned you would like to unlock your account.
Capitec Bank's reply21 Dec 2025, 11:31
Official
Matamela, I notice you mentioned you would like to unlock your account.
Capitec Bank's replyOfficial
21 Dec 2025, 11:36Are you there?
Capitec Bank's reply21 Dec 2025, 11:36
Official
Are you there?
Capitec Bank's replyOfficial
21 Dec 2025, 12:08Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply21 Dec 2025, 12:08
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.