MP
Matamela P

1 reviews | Active since Oct 2023

26 Dec 2023, 21:27

Blocking account without my knowledge

Can't believe they blocked my account again without my knowledge after saving.my hard earned money for december then they blocked my account. Now i cannot even access my account and enjoy.my.hard earned money with my family Such useless bank i cannot even recommend it to.someone to use it after i spent more than.10 years banking with.them.this is the reward i get from them 😭😭😭😟😭

Your so.hurtless you must be a shamed of yourself i want my.money back.

0
Replies (6)
Capitec Bank
Capitec Bank's reply27 Dec 2023, 07:09
Official
Good day Matamela P

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,

MP
Matamela P's update27 Dec 2023, 07:28
Reviewer Update
I have been patient with you guys and i have been banking with you for a long time i never thought that you'd block my bank in this kind time of need where i need to enjoy my hard earned money with my family

Im deeply hurt by your action please umblock my bank within next working days that my hard earned money
MP
Matamela P's update27 Dec 2023, 10:59
Reviewer Update
I am so disappointed in capitec bank after i went ro the bank and requested a bank statement for my account to be unblocked they havent still unblocked it
And their reason for blocking my acvount i still cant understand them
I am very disappointed in capitec and i think this is my last month banking with this bank
Very poor service and weak
They just block your accounts for unvalid reason

MP
Matamela P's update27 Dec 2023, 16:31
Reviewer Update
And you still havent responded me regarding my bocked account capitec is so useless wanna change everything from capitec to other bank
This bank is useless
MP
Matamela P's update28 Dec 2023, 19:50
Reviewer Update
Capitec why dont you unblock my bank account after submiting all.neccessary documents that you requested ..
I wanna use my hard earned money pleaee
MP
Matamela P's update04 Jan 2024, 07:44
Reviewer Update
Im very disappointed with capitec service my bank has been blocked for a long time and they doesnt have a solution for it
I.cant even access my fund
For no reason they.blocked all.my accounts and put three saving accounts on paused
At the bank they cant halp me when yoh call them they hang off your call

This bank is a ****.i never thought id regret using this bank
Please i want my money unblock my account damnt