Blocked money in my Capitec accounts.

Not impressed at all after being advised that the matter will be resolved the opposite is happening getting worse. Was advised to inform the person who put the hold on the funds in my Capitec account to bring an affidavit of which they did and where informed the the hold has been lifted on my accounts of which is not true.

The my former partner who is the one who requested the hold be placed on my accounts went to Capitec bank today with an affidavit and was told the affidavit is not required and that the accounts is in order. Just to make things clear my account is not blocked but the required funds from the accounts are blocked which is the reason why we both were requested to bring affidavits so the hold on the funds can be removed.

This is ridiculous that we have to go up and down from one branch to the other and be given different information every time. Please inform us of what is really required to have this matter resolved becauae it is now a matter of urgency and we can not wait any longer.

Can someone who knows what they are doing from the Capitec Forensic department please give a call and tell me exactly what is it they need from both myself and my former partner so we can settle this.