jK
jabulile K

1 reviews | Active since Jan 2018

21 Aug 2025, 08:29

BLOCKED FOR MAKING A LARGE TRANSFER?

PLANNED MY HOLIDAY WITH FRIENDS AND DEPOSITED FUNDS TO PAY FOR OUR FLIGHT TICKETS THROUGH CAPITEC., FIRSTLY THE TRANSACTION WAS NOT GOING THROUGH ON THIS BANK, THEN I MOVED THE FUNDS TO MY PRIMARY ACCOUNT. CAPITEC THEN DECIDED TO BLOCK MY ACCOUNT. NOW I CANNOT ACCESS MY MONEY AND HAVE TO WAIT FOR SOMEONE TO DECIDE IF THEY WANT TO LET ME USE MY MONEY. I DID NOT KNOW THAT THIS BANK RESTRICTS YOU FROM MAKING A LARGE AMOUNT PURCHASE WITH YOUR OWN MONEY. WENT INTO THE BRANCH, THEY DID THE SO CALLED VERIFICATION BUT STILL I HAVE TO WAIT FOR SOMEONE TO USE MY MONEY AGAIN!!!!!!THEY VERY QUICK TO BLOCK ACCOUNTS WITH NO PROPER INVESTIGATION BUT CANT OPEN when all VERIFICATIONS HAVE BEEN DONE BY ACCOUNT HOLDER. CAPITEC NEEDS TO PAY ME FOR THE LOOSE I HAVE INCURRED AS NOW I HAVE TO BORROW MONEY WHEN I HAVE MONEY. I DONT UNDERSTAND SINCE WHEN IS IT ***** TO SPEND YOUR OWN MONEY

0
Replies (3)
Capitec Bank
Capitec Bank's reply21 Aug 2025, 08:39
Official
Good day Jabulile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
jK
jabulile K's update21 Aug 2025, 08:46
Reviewer Update
SO I MUST WAIT TO access my MONEY. YOUR AGENT BETTER PROVE TO ME WHERE IS THAT *****!!!!!!
jK
jabulile K's update22 Aug 2025, 13:56
Reviewer Update
I WANT MY MONEY

SO YOU DECIDED TO CLOSE YOUR SO CALLED ***** CASE AND OPEN YOUR ACCOUNT SINCE NOW I ANSWER TO YOU ABOUT MY MONEY, YET MY BALANCE IS 0.00 I WANT MY MONEY. WHO IS THE ***** NOW, AND RELEASE THE DAMN ***** ALERT YOU HAVE SENT TO DISCOVERY.