PL
Phumla L

1 reviews | Active since Jul 2018

09 Jul 2018, 11:28

Blocked Cc By Capitec

I'm Phumla Luna my acc is blocked by Capitec bank which is unfair I called the bank few hours ago they said there's someone they suspect is a *****ing so he deposited money in peoples acc so when they checked my acc was one if those that money was deposited so they decided to block all those acc linked.In my understand why they block my acc??what have I done??I didn't ***** anyone?? What is so painful I get my salary on this acc,his can I ***** with the acc that I get my salary??I'm so stressed and disappointed about Capitec Bank. This is real unprofessional. Friday I'm expecting salary now this??How am I going to receive it?!How are the debits gonna be done??This is real stressing and hurtful.Thery must change the strategy of doing things than hurting innocent people. Immediate urgent attention is needed Yours sad Phumla ********** ********** 619446 Peter please help me I'm so hurt about this since I have done nothing .

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Jul 2018, 13:38
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,