ML
Mukhethwa L

1 reviews | Active since Nov 2023

10 Dec 2023, 12:48

Blocked cash send

My cash send is still blocked now. And i was sending my kids money for Christmas clothes since i receive stockvel money. I really wouldn't recommend capitec.. when you go to the branch the Que's are long and their service is poor

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Dec 2023, 08:34
Official
  Good day  Mukhethwa,

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
Capitec Bank
Capitec Bank's reply20 Dec 2023, 09:31
Official
Good day Mukhethwa I refer to your complaint raised and thank you for providing us with an opportunity to look into the matter.  Please note your complaint is resolved. Please follow the steps given via telephone conversation. 

 Kind regards Capitec Bank