blocked card

i have been a capitec customer for over 10 years with no complaints but now i have experienced the worst service ever and i have been inconvenienced and no one cares about my frustrations. My card had just been blocked for no specific reason and none of your consultants really no what happens as they all telling me that the there is nothing wrong with my card. Every time when i try to withdraw the money , i always get this message#TRANSACTION DECLINED# AND IT ALSO SHOWS *CODE 12*...<br> <br> I am a very angry customer and frustrated, don't even know what to do, i really need my card sorted and before end of business today. I am even thinking of closing my capitec account.<br> <br> Can someone who really know his/her job assist with this.<br> <br> You can contact me on *** or ***<br> <br> Regards,<br> Onicca