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Fanele S
1 reviews | Active since Dec 2025
14 Dec 2025, 11:32
Blocked capitec case number ***6
My case number ***6 has not been solved i have been waiting for 2 weeks now my account is blocked with fund i cant access my fund on my account*** i have sent everything but they dont release my fund
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Replies (5)
Capitec Bank's replyOfficial
14 Dec 2025, 12:43Good day, you are through to Tamika 🌸. Thank you for confirming the above, I'm sorry to hear about this ❤️.
Please bare with me while I check on the case for you.
Capitec Bank's reply14 Dec 2025, 12:43
Official
Good day, you are through to Tamika 🌸. Thank you for confirming the above, I'm sorry to hear about this ❤️.
Please bare with me while I check on the case for you.
Capitec Bank's replyOfficial
14 Dec 2025, 12:51Are we connected?
Capitec Bank's reply14 Dec 2025, 12:51
Official
Are we connected?
Capitec Bank's replyOfficial
14 Dec 2025, 13:11It seems like you're busy as you haven't responded to me in a while. I realize you're busy so I'll give you a few more minutes to get back to me and if I don't hear back from you in 5 minutes I'll close this chat. But don't worry, if you still need assistance there are a few ways to reach us:
Our agents are available to assist you on WhatsApp between 6:00AM and 10:00PM
Our digital WhatsApp assistant is available at any time and may be able to help you find the answer you're looking for without needing to speak to an agent. Simply type your query in the chat.
You can call our 24hr Client Care Centre on ***
Capitec Bank's reply14 Dec 2025, 13:11
Official
It seems like you're busy as you haven't responded to me in a while. I realize you're busy so I'll give you a few more minutes to get back to me and if I don't hear back from you in 5 minutes I'll close this chat. But don't worry, if you still need assistance there are a few ways to reach us:
Our agents are available to assist you on WhatsApp between 6:00AM and 10:00PM
Our digital WhatsApp assistant is available at any time and may be able to help you find the answer you're looking for without needing to speak to an agent. Simply type your query in the chat.
You can call our 24hr Client Care Centre on ***
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Fanele S's updateReviewer Update
14 Dec 2025, 13:15Am connected what is feedback i want to use my account and fund
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Fanele S's update14 Dec 2025, 13:15
Reviewer Update
Am connected what is feedback i want to use my account and fund
Capitec Bank's replyOfficial
14 Dec 2025, 14:11Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply14 Dec 2025, 14:11
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.