EM
Elizabeth M

1 reviews | Active since Aug 2023

18 Aug 2023, 22:36

BLOCKED CAPITEC ACCOUNT

My account was blocked on the 26/07/2023 so i went to the bank to inquire and they gave me the incident number .I tracked my incident and the money I've received was from my investment, and they told me to submit an affidavit, and a copy of my ID and it is still blocked. This is troubling because that's the account I receive my salary on and Im starving because I didn't get paid because of it.. please help me unblock it as soon as possible

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Aug 2023, 12:04
Official
Good day Elizabeth  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
EM
Elizabeth M's update11 Oct 2024, 11:05
Reviewer Update
I'm still waiting it's been weeks now still locked. Do something ASAP that's my only account and my child's sassa grant I was unable to receive it because of this and she's starving because we don't even have food and my money was taken which was R1300 something.