MM
Mulalo M

1 reviews | Active since May 2024

11 Oct 2024, 15:30

Blocked Capitec Account

Hello… Mulaudzi Mulalo Here.. Capitec bank Has Blocked My Account For More Than 8 Months Due To Receiving A Funds That Was R12000 From A Business Partner Now I tried calling They Say it was Suspected for A ***** … The Asked Me If I Should Send Them An Affidavit To Prove If That I Know The Funds… Which Is What I Did And Submit To Them On Time… Even Now My Account Is Still Blocked I Cant Even Pay Or Buy Things For My Family.. Ive Been Struggling coz I Use The Account To Pay For My Daughters Needs.

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Replies (2)
Capitec Bank
Capitec Bank's reply11 Oct 2024, 17:13
Official
Hi Mulalo, we're sorry to hear that. Kindly be in contact with our client care team on ***, or WhatsApp *** for assistance as we're unable to do so on this platform for security reasons.
Capitec Bank
Capitec Bank's reply11 Oct 2024, 17:27
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.