Blocked Capitec Account

On the 30th of June 2021 my Capitec Account was blocked and when calling the call centre, I was informed that someone transferred ******* money into my account. I told them that I was not expecting any deposits and are not aware of such transactions. The operator told me that the matter is being investigated and that they will come back to me. I waited another 24 hours when receiving no feedback and phone the call centre again. The operator told me that I had to visit a branch to have my account opened again. When I got to Capitec Bank I was told that the matter was still be investigated and that is all they could tell me. I waited another two days and went to the bank again. The agent told me that I must get a supoena from the Police to find out who transferred the ******* money into my account. To date I have received no notification from Capitec that they were going to block my account, no reasons nor updates. It is absolutely inhuman to block a persons life line with no notification and no assistance to access your own money to buy food, pay your bills, get fuel to go to work. Now I must borrow and beg from other people to help me until Capitec decides when I may access my own bank account again. It is very clear to me that there are huge security risks with Capitec Bank Accounts and cannot be trusted with your money. They do not even consider their clients needs when just closing your bank account as they wish. Capitec is surely not to be trusted with your money and customer service does not exist at all!!!