BLOCKED CAPITEC ACCOUNT!!!

I am extremely disappointed with CAPITEC. My account was blocked by them on the 22nd March 2019. When I went to the branch in Jabulani mall Soweto, I was informed that someone had sent ********** money into my account. This is after I had received some funds from my cousin on the 21st March 2019 which they claim she received from a syndicate. I am not getting any joy from any of the branches visited. It's really frustrating knowing there's fund in my account, yet I have zero access to them. Had to open a new account with another bank where may salary can be paid into. No update from Capitec bank TO DATE.