Blocked Capitec Account

On the 04/04/2019 I had a client who was buying a car from who he paid the amount of R78000 in to my Capitec account. I then transferred the same money to FNB Business account. On the 05/04/2019 my manager called me and said Fnb is suspecting ***** of the same amount of money that I Transfered which Fnb communicates with Capitec and my account was Blocked without any notification. On 06/04/2019 I went to Capitec at Gezina Gallery who I find a very friendly consultant by the name of Marcia who helped but without any success I didn’t get my money. The forensic department said I must go find the person who paid money in my account which I don’t even know where he stays. I have all the proof that the person bought a car but my account still stay blocked with my last R3000 to survive a month. I spoke to the bank manager at Capitec gallery who said to me her hands are tight she can’t do anything, I was so surprised that how can a manger fail to speak to head office and forensic like the consultant did.

I stayed at Gezina gallery Capitec untill 12 from 8 but Still my money or my or my account was not unblocked for me to access my funds. I’m not on the wrong side because I can’t ask the client where did you get to buy this car. I’m in business of selling cars but I find it so wrong for Capitec to tell me that I must go find the client that bought the car and he must return all the money that he used to the rightful owner before I can get my money from them.

What kind of a bank refuse to speak to a client hence the client care service center refused to speak to me and put the phone down on my ears. I gave Jakaranda branch the client who bought the car all the Documents yo sent yo their forensic but on their respond I was just told to go open the case for the guy who bought the car so that they can recover the money that was paid to Crowthorne business account before I can get my lousy R3000. Remember this R3000 is worth a million to me. If Capitec doesn’t want me as their client anymore I don’t care they must just give me my money then I will leave their bank with peace.

But as for now I will make sure that they see me everyday at the branch and they will get my emails at their head office untill I get my money. How could it be my account that is blocked but other accounts are not blocked. At first I didn’t even know that the guy who bought the car got the money **********ly and I followed the right procedure in selling the car. So Capitec I want my money. Give me my money I will go bank somewhere else.