NB
Nosipho B

1 reviews | Active since Jul 2018

09 Jul 2018, 15:49

Blocked bank account

I am very disappointed with Capitec after i have been using it for so long today they decide to block my account without calling me first. I have joined investment knowing it legit as the owner said he is playing Hollywood and now my account is blocked with all my funds in it. Apparently the guy was a ******* and it happened that he transferred R200 on my account as a bonus now my account is blocked because of that. I am very stressed and frustrated because this account i use it for my salary now i don't know what to do.

I went to the branch and they said they need an affidavit from Gift Tshabalala who happen to be a *******, now my question is how do i get an affidavit from someone i don't even know and has also ****med me? I need help.

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Replies (2)
Capitec Bank
Capitec Bank's reply09 Jul 2018, 16:06
Official

I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

NB
Nosipho B's update10 Jul 2018, 15:47
Reviewer Update
Hello Peter i am still waiting for your response regarding my complaint Nomfefe Wulane hasn't called