PN
Pumeza N

1 reviews | Active since Jul 2021

06 Jul 2021, 15:01

Blocked ACOUNT Must be opened

I have a bad expirience about Capitec after trusting this bank using it, uNATHI Adonisi blocked my account on the 5th of June , I went to Capitec with her affidavity after she apologised for that with my afidavity. until today my account is blocked. I am telling everybody to stop using Capitec because this bank is only taking one side of the story. there is no Communication in this bank. I will tell all people to close their accounts. I really don't deserve this cruelty, how can they just jump and close my account with my money inside , if Capitec is areal bank they will know that communication is the key. how can they close my account for only R2500 yet I am using it for big monies , I hate Capitec. I am losing money going up and down fixing this , the worst part they received an affidavit from the person who authorized them to close my account. why is capitec involving and listening to someone to close my account Yet I was the only person who agreed to work with them. I hate Capitec I need my money and to close the account. then I will use my Ned Bank Capitec is so weak

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jul 2021, 15:04
Official
Good day Pumeza 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank