KM
Kgopotso M

1 reviews | Active since Nov 2024

18 Nov 2024, 10:22

Blocked accounts

My account has been blocked from 22 October 2024 . I enquired many times getting no help what's more frustrating is that other accounts from external banks are also blocked i don't know what to say to their holders since i also dont know whats happening. When i track my status it says my problem is solved but my account & other accounts from external banks are still not working because capitec reported them

0
Replies (3)
Capitec Bank
Capitec Bank's reply18 Nov 2024, 10:37
Official
Good day Kgopotso M. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
KM
Kgopotso M's update19 Nov 2024, 17:04
Reviewer Update
The business day is over but i still haven't got help , you've dragged your feet enough about this matter if you cant help m can i please withdraw my money & close the account?
KM
Kgopotso M's update24 Nov 2024, 16:15
Reviewer Update
Even today my matter is not responded to , which business day were you talking about?