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VM
Vhonani M

1 reviews | Active since Jul 2023

22 Jul 2023, 15:16

Blocked account

My account has been blocked without any valid resoan

0
Replies (9)
VM
Vhonani M's update22 Jul 2023, 15:27
Reviewer Update
This thing of capitec blocking accounts for no reason doesn't sit well with me fir the why did you block my account exactly
VM
Vhonani M's update22 Jul 2023, 15:35
Reviewer Update
I have been calling no feedback my account is blocked for no reason
VM
Vhonani M's update22 Jul 2023, 15:52
Reviewer Update
Can you please contact me and tell me exactly why is my account blocked
Capitec Bank
Capitec Bank's reply22 Jul 2023, 16:23
Official
Good day Vhonani

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
VM
Vhonani M's update22 Jul 2023, 17:21
Reviewer Update
I receive my salary on this account how I'm I going to get access to my funds????
VM
Vhonani M's update22 Jul 2023, 17:55
Reviewer Update
My account is blocked my lawyers will be taking it further
VM
Vhonani M's update23 Jul 2023, 09:01
Reviewer Update
In have been calling trying to know why is my account blocked I'm told nothing valid this thing of blocking account is not good the service is bad too bad to be honest
Capitec Bank
Capitec Bank's reply23 Jul 2023, 10:23
Official
Good day Vhonani 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
VM
Vhonani M's update25 Jul 2023, 13:00
Reviewer Update
I received a call stating that my account is unblocked but my account is still blocked why are you doing this to us your customers a call stated that a stop has been removed but it was lies I checked still blocked